Question 1

Second Login Screen: I clicked on the course title in the course access area and I am getting a second login screen that says Returning to this website and Is this your first time here? What should I do now?

Donna Camilli · Accepted Answer

You should not be getting this log in screen unless there is a problem. You should be directed to your course.

Before contacting support try the following (write down the steps first):

1. Close the window with the second login page.

2. Try logging out and then logging in again.

If that doesn't work, contact support, send an email to staff@thewisedc.com . Let us know what your password is or we will change your password for you. We will contact you and let you know when you can try to login and access the course again.

Question 2

Second Login Screen: I clicked on the course title in the course access area and I am getting a second login screen that says Returning to this website and Is this your first time here? What should I do now?

Donna Camilli · Accepted Answer

You should not be getting this log in screen unless there is a problem. You should be directed to your course.

Before contacting support try the following (write down the steps first):

1. Close the window with the second login page.

2. Try logging out and then logging in again.

If that doesn't work, contact support, send an email to staff@thewisedc.com . Let us know what your password is or we will change your password for you. We will contact you and let you know when you can try to login and access the course again.