Login Problems Archives

Second Login Screen: I clicked on the course title in the course access area and I am getting a second login screen that says Returning to this website and Is this your first time here? What should I do now?

You should not be getting this log in screen unless there is a problem. You should be directed to your course. Before contacting support try the following (write down the steps first): 1. Close the window with the second login page. 2. Try logging out and then logging in again. If that doesn’t work, contact[…]

How can I log in if I can’t remember my username or password.

You can request a password reset. Go to Account, Password Reset. If this is not working for you and the matter is time sensitive you may register for a new account with a new username and password using a different email address. You can get a free gmail account from Google. Just search Gmail signups.