I went through the course material and knowledge test questions. Why did I not get a certificate?

You may have progressed through the course and knowledge test questions but you did not take the proficiency test. Please go back to the course, and click on Proficiency test in the course outline. You will be able to print the certificate after taking the test. We then can report your course completion to the[…]

I am trying to renew my license with PA. When will the PA licensing board receive proof that I took the course?

The PA licensing board will receive the course completion data for the Child Abuse Reporting course each Friday after you take the course and receive your certificate from your certificate page in your account. If there is a delay it could be one of the following reasons. 1. You did not score 75% or better[…]